Terms of service

Terms of Service

OVERVIEW

Welcome to VALKOR! The terms "we", "us", and "our" refer to VALKOR, operated by Passion Unlimited Products LLC.

VALKOR operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services").

Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.

Please read these Terms of Service carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not access or use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. If you allow any minor dependents to use our Services on devices you own, purchase, or manage, you are responsible for their use of those Services.

To use our Services, including browsing our online store or purchasing products, you may be asked to provide certain information, such as your email address, billing information, payment details, and shipping address.

You represent and warrant that all information you provide is accurate, current, and complete and that you have the right to provide this information.

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

You may not transfer, sell, assign, or license your account to another person.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to display our products and their descriptions accurately in our online store.

However, product colors, packaging, and appearance may vary from how they appear on your screen due to your device, display settings, or other technical factors.

Product images are provided for illustrative purposes. Actual packaging or product appearance may vary from time to time.

We do not guarantee that the appearance of products displayed on our website will be identical to the products you receive.

Product descriptions, specifications, pricing, and availability may be updated at any time without notice.

We reserve the right to discontinue products or limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order through our store, you are making an offer to purchase the selected products.

VALKOR reserves the right to accept or decline an order for any lawful reason.

Your order is not accepted until we confirm its acceptance. We must receive and process your payment before accepting your order.

Please review your order carefully before submitting it. We may be unable to accommodate cancellation requests once an order has been accepted or entered fulfillment.

If we do not accept, modify, or cancel an order, we will make reasonable efforts to notify you using the email address, billing address, or phone number provided when placing the order.

Purchases are subject to our Return & Refund Policy, available at:

[INSERT RETURN & REFUND POLICY URL]

You represent and warrant that your purchases are intended for personal or household use and not for unauthorized commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product will be the price displayed at the time your order is placed and will be shown in your order confirmation.

Unless expressly stated otherwise, displayed prices do not include applicable taxes, shipping, handling, customs duties, or import charges.

Prices displayed in our online store may differ from prices offered by physical stores or third-party retailers.

Promotions offered through our Services may be subject to additional terms and conditions. If promotional terms conflict with these Terms of Service, the promotional terms will apply to that promotion.

You agree to provide accurate, complete, and current purchase, payment, and account information for all purchases made through our store.

You agree to promptly update your account information, including your email address and payment details, so we can complete transactions and contact you when necessary.

You represent and warrant that:

  • The payment information you provide is accurate and complete.

  • You are authorized to use the payment method provided.

  • Your payment provider will honor the charges associated with your purchase.

  • You agree to pay the purchase price, including applicable shipping charges and taxes.

SECTION 5 - SHIPPING AND DELIVERY

We make reasonable efforts to process and ship orders within the estimated timeframes displayed on our website.

All delivery dates and timeframes are estimates and are not guaranteed.

Shipping and delivery may be affected by carrier delays, customs processing, weather conditions, operational issues, or other circumstances beyond our reasonable control.

We are not responsible for delays caused by shipping carriers, customs authorities, or events outside our reasonable control.

Risk of loss or damage during shipping will be determined in accordance with applicable law. Nothing in these Terms limits any rights or protections that cannot legally be excluded.

For additional information about shipping, please review our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including trademarks, brand names, text, images, graphics, product reviews, videos, audio, website design, and the selection and arrangement of these materials, are owned by VALKOR, its affiliates, or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use our Services for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit materials from our Services without our prior written permission, except where permitted by applicable law.

Nothing in these Terms grants you a license or other rights to use any patent, trademark, copyright, or other intellectual property owned by VALKOR, Shopify, or any third party.

VALKOR's name, logo, product names, designs, and slogans are trademarks of VALKOR or its affiliates or licensors. You may not use these trademarks without prior written permission.

Shopify's name, logo, and other trademarks belong to Shopify. All other trademarks appearing on our Services belong to their respective owners.

All rights not expressly granted under these Terms are reserved.

SECTION 7 - OPTIONAL TOOLS

Our Services may provide access to tools and features offered by third parties that we do not own, operate, or control.

We provide access to these tools on an "as is" and "as available" basis, without warranties or representations of any kind, to the extent permitted by law.

Your use of optional third-party tools is entirely at your own risk and discretion.

You should review and understand the terms and conditions of the relevant third-party providers before using their tools.

We may introduce new features, tools, and resources through our Services in the future. These features will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to websites, services, or platforms operated by third parties.

We are not responsible for reviewing or evaluating the content, accuracy, or practices of third-party websites.

If you choose to access third-party websites through links on our Services, you do so at your own risk.

We are not responsible for any loss or damage arising from your access to third-party websites or your purchase or use of products, services, or content offered by third parties, to the extent permitted by law.

Please review the third party's policies and practices before engaging in any transaction.

Questions, complaints, or claims regarding third-party products and services should be directed to the relevant third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

VALKOR is powered by Shopify, which enables us to provide our Services.

However, purchases made through our store are transactions directly between you and VALKOR.

By using our Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and VALKOR, including any injury, damage, or loss resulting from products purchased through our store.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with VALKOR.

SECTION 10 - PRIVACY POLICY

All personal information collected through our Services is subject to our Privacy Policy, which can be viewed here:

[INSERT PRIVACY POLICY URL]

Certain personal information may also be subject to Shopify's Privacy Policy, available here:

https://www.shopify.com/legal/privacy/app-users

By using our Services, you acknowledge that you have read these privacy policies.

Because our Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of our Services to provide and improve the shopping experience.

Information you submit through our Services may be transmitted to and shared with Shopify and other third parties, including service providers located in countries other than your own.

Please review our Privacy Policy for more information about how VALKOR, Shopify, and our service providers collect, use, and disclose personal information.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise provide ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant VALKOR a worldwide, perpetual, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium for lawful business purposes, including operating, improving, and promoting our Services.

You represent and warrant that:

  • You own or have the necessary rights to submit the Feedback.

  • You have disclosed any compensation or incentives received in connection with your Feedback.

  • Your Feedback complies with these Terms and applicable law.

We are not obligated to keep Feedback confidential, provide compensation for it, or respond to it.

We may monitor, edit, or remove Feedback that we determine, in our discretion, to be unlawful, offensive, threatening, defamatory, obscene, misleading, or otherwise inappropriate, or that violates intellectual property rights or these Terms.

You agree that your Feedback will not violate the rights of any third party, including copyright, trademark, privacy, or other proprietary rights.

You also agree not to submit Feedback that contains unlawful, abusive, obscene, or malicious content, including viruses or other harmful code.

You may not use a false email address, impersonate another person, or mislead us or others about the origin of your Feedback.

You are solely responsible for the Feedback you submit and its accuracy.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or product availability.

We reserve the right to correct errors, update information, or cancel orders if information is inaccurate, to the extent permitted by applicable law.

We may make these corrections without prior notice, including after an order has been submitted, where permitted by law.

If a change or cancellation affects your order, we will make reasonable efforts to notify you using the contact information provided when placing the order.

SECTION 13 - PROHIBITED USES

You may access and use our Services only for lawful purposes.

You may not use our Services, directly or indirectly:

  • For any unlawful, fraudulent, or malicious purpose.

  • To violate applicable international, federal, state, provincial, or local laws or regulations.

  • To infringe upon or violate our intellectual property rights or those of others.

  • To harass, abuse, threaten, defame, intimidate, or harm our employees, customers, or any other person.

  • To submit false or misleading information.

  • To transmit or distribute material that violates these Terms.

  • To send spam, unsolicited advertising, or other unauthorized promotional material.

  • To impersonate another person or entity.

  • To interfere with another person's use or enjoyment of our Services.

  • To engage in conduct that may harm VALKOR, Shopify, or other users or expose them to liability.

You also agree not to:

  • Upload or transmit viruses or malicious code.

  • Reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of our Services without authorization.

  • Collect or track the personal information of others without authorization.

  • Spam, phish, or engage in deceptive online activity.

  • Use robots, spiders, scraping tools, automated devices, AI tools, or other automated or manual processes to access or extract information from our Services without authorization.

  • Interfere with, bypass, or circumvent security features, authorization controls, or technical measures used to protect our Services.

We reserve the right to suspend, disable, or terminate accounts or access to our Services if we determine that these Terms have been violated, subject to applicable law.

SECTION 14 - AGENTS

14.1 This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with our Services.

An "Agent" means software or a service that takes autonomous or semi-autonomous actions on behalf of, or at the instruction of, a person or entity and can operate without direct human supervision.

14.2 No Agent may access, use, or interact with our Services unless it identifies itself and complies with the requirements in Section 14.4.

No Agent may access, use, or interact with our Services if we have requested that the Agent refrain from doing so.

14.3 We may restrict, including through technical measures, whether and how an Agent accesses, uses, or interacts with our Services.

14.4 Agents must:

  • Identify themselves in all HTTP/HTTPS requests and disclose their name by including "Agent/[agent name]" in the user-agent string.

  • Not conceal or misrepresent that access or interaction is being performed by an Agent.

  • Not imitate human behavior or interaction patterns to disguise automated activity.

  • Not complete or circumvent CAPTCHAs or other measures intended to distinguish automated activity from human activity.

  • Respond truthfully to questions or prompts asking whether interactions are coming from a human or a computer.

  • Not circumvent or avoid measures intended to block, limit, modify, or control Agent access to our Services.

SECTION 15 - TERMINATION

We may suspend or terminate this agreement or your access to our Services, or any part of them, where permitted by applicable law.

You remain responsible for all amounts due up to and including the date of termination.

The following provisions will continue to apply after termination where their nature requires them to survive: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that should reasonably survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented through our Services is provided for general informational purposes only.

We do not warrant that all information on our Services is accurate, complete, or current. Any reliance you place on such information is at your own risk.

Except as expressly stated by VALKOR and to the fullest extent permitted by applicable law, our Services and products offered through our Services are provided on an "as is" and "as available" basis, without express or implied warranties or conditions, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee that your use of our Services will be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not allow certain warranty exclusions or limitations. In those jurisdictions, the above exclusions and limitations apply only to the extent permitted by applicable law.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, VALKOR, Passion Unlimited Products LLC, our affiliates, partners, directors, officers, employees, agents, contractors, service providers, and licensors, as well as Shopify and its affiliates, will not be liable for indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from your use of our Services or products purchased through our store.

This limitation applies to claims arising in contract, tort, negligence, strict liability, or otherwise, including claims related to errors or omissions in website content or products made available through our Services.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless VALKOR, Passion Unlimited Products LLC, Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, liabilities, damages, losses, and reasonable legal expenses arising from:

  1. Your breach of these Terms of Service or any policies incorporated into them.

  2. Your violation of applicable laws or the rights of a third party.

  3. Your unauthorized or unlawful access to or use of our Services.

We will provide reasonable notice of any claim for which indemnification is sought. A failure to provide prompt notice will not relieve you of your obligations unless you are materially prejudiced by that failure.

We may control the defense and settlement of an indemnified claim at your expense, including the selection of legal counsel. We will not agree to a settlement that imposes non-monetary obligations on you without your consent, which will not be unreasonably withheld.

You agree to cooperate reasonably in the defense of indemnified claims.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law.

Any unenforceable portion will be considered severed from these Terms, and the remaining provisions will continue in full force and effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules posted by us on our website or relating to our Services constitute the entire agreement between you and VALKOR regarding your use of our Services.

They supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, including previous versions of these Terms.

Any ambiguity in the interpretation of these Terms will not automatically be construed against the party that drafted them.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer, or assign these Terms or any of your rights or obligations under them without our prior written consent.

Any attempted assignment in violation of this section will be void to the extent permitted by applicable law.

We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice, subject to applicable law.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements under which we provide our Services will be governed by and interpreted in accordance with the laws of the State of New York, United States, without regard to conflict-of-law principles, if New York is the legally appropriate jurisdiction for the business.

Subject to applicable law, you and VALKOR agree that disputes arising from these Terms will be brought before the state or federal courts located in the appropriate jurisdiction in New York.

Nothing in this section limits any consumer rights or legal protections that cannot be waived under applicable law.

SECTION 23 - HEADINGS

The headings used in these Terms of Service are included for convenience only and will not limit or otherwise affect the interpretation of these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of our Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to review our website periodically for updates.

We will provide notice of material changes where required by applicable law. Changes will become effective on the date specified in the notice.

Your continued use of or access to our Services after updated Terms are posted constitutes acceptance of those changes, to the extent permitted by applicable law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

Email: info@valkor.com

Trading Name: VALKOR

Legal Business Name: Passion Unlimited Products LLC

Business Address:

228 Park Ave S #209326
New York, NY 10003-1502
United States